Terms of Service

General Terms and Conditions (GTC) of Sofa Original

  1. scope

The following General Terms and Conditions (GTC) apply to the use of this website and the business relationship between Sofa Original and its customers in the version valid and current at the time of access to the website or the order. The offer on this website is directed exclusively to customers residing in Switzerland.

A customer is any natural or legal person who has business relations with Sofa Original maintains these terms and conditions, delivery and payment conditions, and privacy policies. These terms and conditions may be amended from time to time. Sofa Original asks you to read these terms and conditions carefully each time you visit the website and place an order.

These terms and conditions apply exclusively. Conditions that contradict, supplement or deviate from these terms and conditions require the express written confirmation of Sofa Original to be valid. By using this website or ordering goods, the customer confirms that they fully accept these terms and conditions, including delivery and payment terms.
Should individual provisions of these Terms and Conditions be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.

The operator of this website is Original sofa.

  1. Information on this website

Sofa Original contains information about products and services. Price and product range changes, as well as technical modifications, are reserved. All information on www.zuerimart.ch (Product descriptions, images, films, dimensions, weights, technical specifications, accessory relationships and other information) are only approximate values and do not constitute any assurance of properties or guarantees unless expressly stated otherwise. Sofa Original endeavours to ensure that all data and information on this website are correct, complete, up-to-date and clear, but cannot guarantee this either expressly or implicitly.

All offers on this website are subject to change and are not to be understood as a binding offer.

Sofa Original cannot guarantee that the listed products will be available at the time of order. Therefore, all information regarding availability and delivery times is provided without guarantee and is subject to change at any time without prior notice.

  1. Prices
    Unless otherwise stated, prices are Sofa Original includes statutory VAT, any prepaid recycling fees (VRG), and copyright fees for electronic devices. Prices are net in Switzerland (CHF).

Any shipping costs will be charged separately unless otherwise stated and are to be borne by the customer. Shipping costs are listed separately during the ordering process.

Technical changes, errors and misprints are reserved. In particular, Sofa Original reserves the right to change prices at any time without prior notice. Sales prices do not include consulting or support services.

  1. Conclusion of contract
    The offers on this website represent a non-binding invitation to the customer to purchase products and/or services from Sofa Original. By placing an order through this website, including acceptance of these Terms and Conditions, the customer makes a legally binding offer to conclude a contract. Sofa Original will then automatically send an “order confirmation” by email, confirming that the customer’s offer has been accepted by Sofa Original has been received. Orders placed are binding for the customer. Unless otherwise stated, there is no right of return or cancellation.

The contract is concluded as soon as Sofa Original will send an acceptance declaration by email confirming the dispatch of the ordered products or services.

Deliveries will only be made after full payment (exception: delivery against invoice) and provided the goods are available. If it is determined after conclusion of the contract that the ordered goods cannot be delivered or cannot be delivered in full, Sofa Original is entitled to withdraw from the entire contract or from part of the contract. If the customer has already made payment Once Sofa Original has received the payment, the payment will be refunded to the customer. If no payment has been made yet, the customer is released from the payment obligation. Sofa Original is not obliged to provide a replacement delivery in the event of termination of the contract.

  1. Payment options and retention of title
    The payment options specified during the ordering process are available to the customer.

Sofa Original reserves the right to exclude customers from certain payment options or to insist on advance payment without giving reasons.

If the customer defaults on payment, Sofa Original will charge interest on late payments of 5% per year and a reminder fee of up to CHF20 per reminder.

The products delivered to the customer remain the property of Original sofa.

  1. Delivery, obligation to inspect, notification of defects and return
    Deliveries are sent by mail or courier to the address provided by the customer in the order. Invoicing is done via email or regular mail. Upon shipment, risk and benefit are transferred to the customer, to the extent permitted by law.
    Delivery usually takes 2-14 working days.

However, in individual cases, delivery times may be up to 25 business days, for example, if an item is out of stock. Our delivery time is calculated from the time we receive a complete order after successful payment (including all required order and address information). We will subsequently enter any missing information for shipping the goods and may therefore delay the shipping time.

If the delivery cannot be made or the customer refuses delivery, Sofa Original may withdraw from the contract and invoice the customer for the cost of the work after notifying the customer of the complaint by email and setting a reasonable deadline.

The customer is obliged to inspect the delivered goods immediately upon receipt and to report any defects immediately in writing by letter or email to the address published in the imprint.

Returns to Sofa Original are at the customer's expense and risk. The customer must return the goods in their original packaging, complete with all accessories, as well as the delivery note and a detailed description of the defects, to the return address of Send original sofa.

If the review of Sofa Original reveals that the goods have no visible defects or are not covered by the manufacturer's warranty, Sofa Original may charge the customer for the costs of labor, return, or possible disposal.

  1. Right of withdrawal
    The customer is granted the right to withdraw from the contract within 14 calendar days of receipt of the goods. This deadline is deemed to have been met if the customer sends the written cancellation by email or letter within the deadline to Sofa Original sends. The revocation does not require any justification.

The exercise of the right of withdrawal results in the reversal of the contract. The customer must return the goods within 14 calendar days in their original packaging, complete with all accessories and the delivery note to the address specified in consultation with Return the sofa to the original return address provided. Return conditions are at the expense and risk of the customer. Any payments or vouchers already made will be refunded to the customer within 20 calendar days, provided Sofa Original has already received the goods back or the customer can provide proof of shipment.

Sofa Original reserves the right to demand reasonable compensation for damages, excessive wear and tear or depreciation of value due to improper handling and to deduct the depreciation of value from the purchase price already paid or to invoice the customer.

There is no right of withdrawal in the following cases:

(i) Where the contract has an element of chance, namely because the price is subject to fluctuations over which the supplier has no control.

(ii) If the subject of the contract is a movable object which, by its nature, is not suitable for return because it is a hygiene product or is liable to deteriorate quickly;

(iii) Where the subject matter of the contract is a movable object made according to the consumer's specifications or clearly tailored to his personal needs;

(iv) Where the subject matter of the contract is digital content and that content is not made available on a hard disk or where the contract must be performed immediately and in full by both parties;

(v) Where the subject matter of the contract is a service and the contract must be fully performed by the supplier with the express consent of the consumer before the expiry of the withdrawal period.

(vi) In the areas of accommodation, transport, food and beverage delivery and leisure activities, where the supplier undertakes, at the time of conclusion of the contract, to provide the services at a specific time or within a specific period.

  1. Warranty
    Sofa Original strives to deliver goods of impeccable quality. If defects are reported in a timely manner, Sofa Original warrants that the item purchased by the customer is free from defects and functional during the statutory warranty period of two years from the date of delivery. It is at the discretion of Sofa Original undertakes to fulfill the warranty through free repairs, equivalent replacements, or refunds of the purchase price. Further claims are excluded.

The warranty does not cover normal wear and tear, the consequences of improper handling, damage caused by the customer or third parties, or defects resulting from external circumstances. The warranty for consumables and wearing parts (e.g., batteries, accumulators, etc.) is also excluded.

It is for Sofa Original cannot provide any assurances or guarantees that the data is current, complete, and accurate, or that the website, its functionalities, integrated hyperlinks, and other content will be available continuously or without interruption. In particular, Sofa Original neither represents nor guarantees that the use of the website will infringe the rights of third parties not owned by Sofa Original stand.

  1. Liability
    Sofa Original excludes any liability, regardless of the legal basis, as well as claims for damages against Sofa Original and all auxiliary persons and vicarious agents. In particular, Sofa Original is not liable for indirect and consequential damages, lost profits or other personal injuries, property damage, or purely financial losses of the customer. Furthermore, mandatory statutory liability provisions remain reserved, for example, in cases of gross negligence or intentional acts.

Sofa Original uses hyperlinks solely to facilitate the customer's access to other web offerings. Sofa Original cannot have any knowledge of the details of the content of these websites and assumes no liability or other responsibility for the content of these websites.

  1. Data protection
    Sofa Original may process and use the data collected during the conclusion of the contract to fulfill the obligations arising from the purchase contract and for marketing purposes. The data required to fulfill the service may also be shared with commissioned service partners (logistics partners) or other third parties.
  1. Other provisions
    Sofa Original expressly reserves the right to change these General Terms and Conditions at any time and to put them into effect without prior notice.

In the event of any dispute, Swiss substantive law shall apply exclusively, excluding conflict of law rules. The United Nations Convention on Contracts for the International Sale of Goods (CISG, Vienna Convention on Contracts for the International Sale of Goods) is expressly excluded.

The place of jurisdiction is Baar, unless the law provides for mandatory places of jurisdiction.